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NRGship Mac rss button
There were 15 articles found for this product:
  1. questionWhat thermal label stock do you support?
    NRGShip supports UPS-supplied thermal label stock. Labels can be ordered for free at the ups.com website. 01774006 - Direct Thermal Label 4" x 6.25" Roll 1774008 - Direct Thermal Label 4" x 8" Roll (Doc tab prints on 4x8 label) 0177400801 - UPS WorldShip Perforated Label - 4" x 8.25" Roll (Peel ...

  2. questionHow can I get FREE printer supplies?
    If you ship via UPS, you can receive FREE printer supplies for thermal or laser output by accessing UPS supplies online.

  3. questionError 120413 - The UPS account number provided as the payment method cannot be billed, please try another account.
    There is an issue with the third party or recipient UPS account number. Please have the account holder call their UPS representative or (800) 468-8823 for assistance.

  4. questionThe return address is incomplete on my label
    If you are generating a UPS label and have two return address lines, only the first address line will appear on the printed label. Be assured that the whole address has been provided to UPS. If you want to have the whole address printed, merge the data from lines one and two, and be sure to keep ...

  5. questionCan view my NRGship shipments at UPS.com?
    Unfortunately, shipments created via NRGship cannot be viewed by your UPS.com account.

  6. questionMy Zebra printer is printing extra blank labels
    LP2844 Press and hold the feed button on the top of the printer and it will re-calibrate the label feed. Zebra ZP-450, ZP-500 - Turn the printer on - Hold down the feed button - Wait until the you get the "four flash" sequence from the status light (the printer will first flash once, then twic ...

  7. questionRelease History
    The latest release can always be downloaded here.   Build 62 (1.0.2) - 7/31/2009 Includes fixes for long address lines (now wraps at 35 characters) Allows double clicking names in the address book without addresses You can now browse the address book by nickname (this is for the nickname field f ...

  8. questionHow can I create a Hold For Pickup shipment?
    First, check the UPS website or call 1-800-Pick-UPS for the most convenient UPS Hold for Pickup location. Next, prepare a label including the words “Hold for Pickup,” the recipient’s name and telephone number and the full address of the UPS Customer Center. Apply a UPS Hold for Pickup label ...

  9. questionHow do I set a future ship date?
    With NRGship, there is no need to set future ship date. You can print a shipping label today, and physically drop off the package up to 14 days later.

  10. questionError 120121 - Suspended Account Number
    This is a UPS account issue due to the account number being suspended. Please call your UPS representative or (800) 468-8823 for assistance.

  11. questionHow can I perform a UPS Delivery Intercept for a package shipped from NRGShip?
    UPS recently discontinued telephone support for Delivery Intercept and the are directing customers to UPS.com or Worldship to submit an Intercept request. When you login to UPS.com, you will not be able to see shipments generated by NRGShip, however you can still create a UPS Delivery Intercept ...

  12. questionWhat laser label stock do you support?
    NRGShip supports UPS-supplied 2-up laser label stock. Labels can be ordered for free at the ups.com website. 01774501 - UPS WorldShip Peel-and-Stick Label - 2 per page This removes the need to fold and tape labels to your package, or to place labels in a plastic sleeve. NRG Software also sells ...

  13. questionWhat thermal printers does NRGShip for UPS support?
    NRGship UPS for Mac directly supports Zebra printers like the LP-2844 or ZP-450. There is no need to install a print driver or any additional software. Simply plug the printer into your Mac and choose the thermal printer option in the NRGship preferences.

  14. questionCan I use a digital scale?
    NRGship has been tested with Mettler Toledo PS60 and Fairbanks Ultegradigital scales connected to the USB port on your Mac. In addition, any USB HID compliant scale should also work with NRGship.

  15. questionDo I need an End of Day Barcode in order for the UPS driver to pick up my packages?
    Unlike users of WorldShip, there is no need to produce a daily manifest (end of day barcode) for your driver as all information is transmitted electronically upon shipment. This can be confirmed by the little package symbol in the bottom right-hand corner of the shipping label. Your driver simpl ...