Search The Knowledge Base


Browse By Category

UPS for FileMaker Articles by Category

Category Icon FileMaker Support (9)
Category Icon How To (9)
Category Icon Printers, Scales & Scanners (12)
Category Icon Troubleshooting (12)
Category Icon UPS Services (9)
UPS for FileMaker rss button
(Page 1 of 3)     «« |  Prev | 1 | 2 | 3 | Next | »»
There were 50 articles found for this product:

  1. Does NRG's shipping software support exported orders from MYOB's AccountEdge?
    Yes, follow these instructions to export your orders from MYOB. Exporting your orders from MYOB's AccountEdge: Step 1: Select File -> Export Data -> Sales -> Service Sales Step 2 : In the Export File dialogue, choose the following: Export File Format: Tab-Delimited First Record is: Hea ...

  2. How can I print shipping labels to an alternate thermal printer when using FileMaker Pro?
    UPS for FileMaker preferences allow selection of a single output device, which requires all workstations to be setup consistently in a multi-user environment. However, when integrated with FileMaker Pro you can override the default settings by setting a value in one of the following global field ...

  3. What FileMaker plugins are required for NRGship UPS for FileMaker?
    The following plugins are installed by the NRGship v2.0 installer: Troi Encryptor 2.5.2 Troi File 4.6 Troi Serial 3.1 Troi URL 2.0.3 Troi Dialog 5.1If you should happen to delete these files, they can be found in the Extras folder, located inside the NRGship UPS v2.0 folder.

  4. How can I display UPS tracking data in FileMaker?
    You can easily provide tracking data to end-users without requiring an install of the NRGship plugins on all workstations. In your database, you can simply link to UPS.com for tracking data and pass in the returned tracking number. Create an Open URL script step with a calculated result of: R ...

  5. How can I improve label printing speed?
    In the application preferences there is a popup selector for label printing speed. The default value is "2" which works well with most thermal printers, however you can try to use the "4" setting for increased printing speed. If the printer has issues at these faster speeds, revert back to the ...

  6. How do I export my address book from My UPS?
    To export addresses, follow these steps: Log in to My UPS Select Address Book from the toolbar Select Export Addresses. Selecting the link will create your export request. Clicking on the Export Data option will begin your address book export. After creating your export file request, a screen ...

  7. When I open the NRG FileMaker file off a FileMaker Pro host it's asking me for a username and password.
    If you are getting a dialog asking for a username/password, then the database file was not set for sharing before it was placed on your FileMaker Pro Server. Go to preferences in the carrier solution, click on the Developer/Maintenance tab and then run the Multi-User On or Multi-User On (Hidden ...

  8. Can I view my shipments from NRG's UPS Shipping Software in my online MY UPS account?
    Unfortunately, shipments created via NRG's UPS Shipping Software cannot be viewed by your My UPS account. You can track your shipments when logged in to My UPS, but they will not automatically appear in your shipping history.

  9. Why is my commercial invoice not printing?
    If you are submitting a shipment with full commodity information for the commercial invoice, but the commercial invoice is not printing then your UPS account is likely setup for paperless invoicing. Shipping labels for paperless invoicing will include the letters "EDI" in the lower right hand ...

  10. How do I implement barcode keyed automation with NRGship for UPS?
    NRGship UPS Pro and UPS for FileMaker both support barcode keyed automation for orders that have been imported and contain a value for the Reference 1 field. Barcode scanners like the Symbol LS2208 and LS6608 can be programmed to issue a pre and post-scan code which NRGShip can intercept. The pr ...

  11. How can I get my negotiated rates in NRG's UPS Shipping Software?
    Once activated, your negotiated or discounted rates will appear when you get rates and in your shipping results. You will be able to compare them to UPS published rates as well. Here are activation instructions: 1. For NRGship UPS Pro or UPS for FileMaker users First, go to Preferences > A ...

  12. How do I print high-value control logs for my UPS driver to sign?
    All NRGship UPS shipping software supports high value reports on a per-shipment basis. If your shipment contains a package with a value greater than or equal to $1000 then a high value report will be returned. Your UPS driver will sign and return one copy of the receipt. This is your proof that ...

  13. Does NRG's UPS shipping software provide any imports for Ecommerce or other applications?
    NRGship UPS Pro and UPS for FileMaker do have built in imports. They include the following: Ecommerce/Payment Gateways PayPal Yahoo! Store X-Cart 3DCart ZenCart Plus any system that exports the Worldship CSV formatMac Applications MYOB LightSpeed POSNRG also provides standard Excel and CSV fo ...

  14. Does NRG's UPS Shipping Software support multiple UPS accounts?
    NRGship UPS Pro and UPS for FileMaker support multiple UPS accounts. You can specify a "default" account for new shipments in the Preferences menu. You can add additional UPS accounts in the Accounts tab under Preferences and choose which account you'd like to use under the Sender tab on the mai ...

  15. What digital scales can I use with NRG's UPS Shipping Software?
    NRGship UPS and NRGship UPS Pro have been tested with Mettler Toledo PS60 and Fairbanks Ultegra digital scales connected to the USB port on your Mac. In addition, any USB HID compliant scale should also work with our Mac solutions.

  16. Why is the return address incomplete on my shipping label printed from NRG's UPS Shipping Software?
    If you are generating a UPS label and have two or more return address lines, only the first address line will appear on the printed label. Be assured that the whole address has been provided to UPS. If you want to have the whole address printed, merge the data from lines one and two, and be sure ...

  17. Why do my labels from my ZP-450 printer appear skewed when printed from NRG's UPS Shipping Software?
    When using NRG's UPS Shipping Software with a Zebra ZP-450 printer, you may experience flawed labels due to old firmware on your printer. The steps below are provided as an FYI and are not supported by NRG Software support. Mac Upgrade Note: The Zebra printer must connected directly to the Mac ...

  18. Why is the shipping address incomplete on my label printed from NRG's UPS Shipping Software?
    If you are generating a UPS label be sure to keep the length of the name, contact and address fields to no greater than 35 characters as the data will be truncated. NRGship UPS users, the address line will display characters over 35 in red like this: NRGship UPS Pro and UPS for FileMaker users, ...

  19. Which UPS thermal label stock do you support with NRG's UPS Shipping Software?
    NRG's UPS Shipping Software supports UPS-supplied thermal label stock. Labels can be ordered for free at the UPS.com website. 01774006 - Direct Thermal Label 4" x 6.25" Roll [320 labels per roll] 02774006 - Direct Thermal Label 4" x 6.25" Fan Fold (For printers that support rear feed) [7500 la ...

  20. How can I get FREE printer supplies to use with NRG's UPS Shipping Software?
    If you ship via UPS, you can receive FREE printer supplies for thermal or laser output by accessing UPS supplies online.

(Page 1 of 3)     «« |  Prev | 1 | 2 | 3 | Next | »»